Last updated: July 28, 2026
This Privacy Policy describes how Active K9 Training Solutions (“Company,” “We,” “Us,” or “Our”) collects, uses, and discloses information when you use our website and services (the “Service”), and explains your privacy rights and choices.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use the Service.
Definitions
Company refers to Active K9 Training Solutions, a dog training business located in Phoenix, Arizona, United States.
Cookies are small files placed on Your device by a website to store information about Your browsing activity.
Country refers to: United States
Device means any device that can access the Service, such as a computer, cellphone, or tablet.
Personal Data means any information that relates to an identified or identifiable individual.
Service refers to the Active K9 Training Solutions website and any related booking, communication, or client-management tools.
Service Provider means a third party who processes data on the Company’s behalf.
Usage Data refers to data collected automatically from use of the Service.
You means the individual using the Service, or the entity on whose behalf the Service is used.
Information We Collect
Personal Data You Provide
When you contact us, book a consultation, or enroll in services, we may collect:
- Full name
- Email address
- Phone number
- Mailing or service address (if applicable)
- Payment information, processed securely via a third-party payment processor (see Section 8)
- Information about your dog(s), including name, breed, age, medical history, vaccination records, and behavioral history, provided for the purpose of delivering training services
Usage Data
Usage Data is collected automatically when using the Service and may include:
- IP address
- Browser type and version
- Pages visited and time spent on each page
- Date and time of visit
- Device identifiers and diagnostic data
- Mobile device type, operating system, and mobile browser type (when accessed via mobile)
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate and improve the Service:
- Essential Cookies — required for the website to function, including remembering your cookie consent choices.
- Analytics Cookies — used to understand how visitors use the Service, for example through tools such as Google Analytics, where enabled.
- Marketing Cookies — used to support promotional communications, where applicable.
You can instruct your browser to refuse cookies or to indicate when a cookie is being sent. If You do not accept cookies, some parts of the Service may not function properly.
Text Messaging (SMS) Communications
If You provide Your phone number, You may receive appointment reminders, scheduling updates, and occasional promotional messages by SMS text message. Message and data rates may apply, and message frequency varies. Consent to receive text messages is not a condition of purchasing any service. You may opt out at any time by replying STOP, and may reply HELP for assistance, or contact us directly at activek9trainingsolutions@gmail.com or (602) 292-8722.
Photos, Videos, and Testimonials
We may photograph or record video of You and Your dog during training sessions for use on our website and social media accounts (including Instagram and YouTube). Use of this content is governed by the Photo, Video & Testimonial Release in our Terms of Use. You may decline participation or request removal of previously shared content at any time by contacting us.
How We Use Your Information
The Company may use Personal Data to:
- Provide, maintain, and improve the Service and our training programs
- Manage Your bookings and service requests
- Communicate with You by email, phone, or SMS regarding appointments and services
- Send promotional offers or updates (with the ability to opt out at any time)
- Analyze usage to improve the website and client experience
- Comply with legal obligations and protect the Company’s legal rights
Retention of Your Personal Data
We retain Personal Data only as long as necessary for the purposes described in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Usage Data may be retained for a shorter period, except when it is used to strengthen security or improve Service functionality.
Transfer of Your Personal Data
Your information, including Personal Data, may be processed at and transferred to computers located outside of Your state or country, where data protection laws may differ. By submitting this information, You consent to that transfer.
We take reasonable steps to ensure Your data is treated securely and in accordance with this Privacy Policy.
Your Privacy Rights and Choices
Depending on Your state of residence, You may have rights to access, correct, delete, or restrict the use of Your Personal Data, and to opt out of certain disclosures. For example, California residents may have additional rights under applicable California privacy laws, including the right to request access to, deletion of, or information about the Personal Data We have collected.
We do not sell Your Personal Data to third parties.
To exercise any of these rights, or to request access, correction, or deletion of Your Personal Data, contact us at activek9trainingsolutions@gmail.com. We may need to retain certain data where required by law.
Disclosure of Your Personal Data
Law Enforcement and Legal Requirements
We may disclose Your Personal Data where required by law or in response to valid requests by public authorities, or where necessary to:
- Comply with a legal obligation
- Protect the rights or property of the Company
- Prevent or investigate wrongdoing in connection with the Service
- Protect the personal safety of clients, the public, or the Company
- Protect against legal liability
Third-Party Service Providers
We may share information with trusted service providers who support our business operations, such as website hosting providers, scheduling or booking platforms, payment processors, and analytics or marketing platforms. These providers are only permitted to use Your data as necessary to perform their functions and are contractually obligated to protect it.
Security of Your Personal Data
We use commercially reasonable administrative, technical, and physical safeguards to protect Your Personal Data. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and We cannot guarantee absolute security.
Children’s Privacy
The Service is not directed to children under 13, and We do not knowingly collect Personal Data from children under 13 in accordance with the Children’s Online Privacy Protection Act (COPPA). If You believe a child has provided Us with Personal Data, please contact Us so We can take appropriate action, including deletion of that data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify You by updating the “Last updated” date at the top of this policy. Changes are effective when posted. We encourage You to review this policy periodically.
Contact Us
If You have questions about this Privacy Policy, You can contact us:
By email: activek9trainingsolutions@gmail.com
By phone: (602) 292-8722
Address: Phoenix, Arizona, United States